ABOUT THE ROLE
Administrative Assistant
Remote | Work From Home
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to directly assist leadership, Partners, and any inquiring visitors by handling office tasks, providing polite and professional assistance via phone, SMS, and e-mail, and generally being a helpful and positive presence in the workplace.
In this role, you should be a team player, looking for opportunities to take on administrative tasks and support the growth goals of the company. This person should also be technically savvy, using AI and online services to advance our teams’ capabilities.
Responsibilities
Work under the supervision of CEO to manage any administrative tasks and assist - with general business growth objectives.
Communicate new product ideas and concepts to the CEO.
Develop company process improvements to ensure product quality, productivity, and scalability.
Resolve administrative requests and issues at the company level or direct them to appropriate departments.
Handle general office tasks, such as generating reports and presentations, setting up for meetings, reordering supplies, and maintaining technology inventory.
Maintain the company CRM database.
Manage shared company inboxes and calendars.
Screen phone calls and route callers to the appropriate party if not able to resolve them immediately.
Be the first point of contact for general custom support inquires.
Be the first point of contact for introductory sales.
Act as the point of contact for organization Partners.
Run payroll, manage government submissions and requirements and complete tax-related tasks.
Plan meetings and take detailed minutes.
Assist with and manage the process of new hire onboarding.
Maintain documentation and files for the organization.
Adhere to company policies and procedures.
Maintain expert knowledge on organizational procedures in all departments.
Qualifications
BA/BS degree or equivalent working experience
Past administrative experience in small business
A dual-minded approach: You’re highly creative and strive at ideation, but can - also be process-driven, think scale, and rely on data to make decisions
Excellent computer skills, especially typing
Knowledge of office management systems and procedures
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Bonus Skills
Experience with CRMs
Experience with general marketing tools (ex. Wix, Mailchimp, Buffer, etc) -
Familiarity with Apple products, both macOS and iOS devices.
