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13 PR Ideas for Small Businesses That Build Trust (2026)

Nov 7, 2022
19 min read

Updated: 5 days ago

Here are three headlines a local business could earn this season. They're made up, but each is the kind of story local editors, newsletter writers, and podcast hosts run every week.

 

Sample headline 1: Pine Hills Bakery Trains 12 Teens for Their First Jobs

 

Sample headline 2: Kissimmee AC Company Offers Free System Checks for Seniors Before the Heat Hits

 

Sample headline 3: Sanford Auto Shop Shares What Breaks Most in a Florida Summer

 

None of them needed a publicist or a press release service. Each one leads with the community and lets the business come along for the ride.

 

The best PR ideas for small businesses in 2026 fall into four groups: community stories, local expertise, trusted partnerships, and reviews treated as public reputation. Pitch one reporter at a time with a short, relevant email. Local newspapers keep closing, so widen your list to digital-only news sites, newsletters, podcasts, and associations. Earned attention is worth more than it was: journalists say PR pitches still start many of their stories, and AI tools draw most of their citations from sources nobody paid for.

 

The Short Version

 

Verdict: be useful to your community first, and coverage follows. PR for a small business isn't a press release blast or an agency retainer. It's giving the people who reach your customers (reporters, newsletter editors, podcast hosts, community groups, and other businesses) a good reason to mention you. The strongest ideas cost little: a small piece of local data, a timely tip, an event with a partner, and review replies that show how you treat people. Pitch short and specific. Track mentions with free tools. Expect a few solid wins a year from steady effort, not one viral moment.

 

Key Takeaways

 

Quick answer: journalists still use pitches, but only relevant ones; local newsrooms are shrinking, so your outlet list needs to be wider; and earned coverage now shapes AI answers as well as reputations.

 

  • Pitches still start stories. 86% of journalists say PR pitches inspire at least some of their stories, but 88% immediately disregard pitches that miss their beat (Muck Rack, 2026).

  • Community relevance wins. 78% of journalists in the same survey say a pitch feels relevant when it directly affects the community their audience belongs to.

  • Local newsrooms are thinning. Medill counted 213 U.S. counties with no local news source in 2025, and 1,524 more with only one (Medill, 2025).

  • Earned media feeds AI answers. About 94% of links cited by AI tools came from non-paid sources in Muck Rack's December 2025 analysis (Muck Rack, 2025).

  • HARO is back and free. Featured.com bought the journalist query service from Cision in April 2025 and relaunched it as free for journalists and sources (PR Newswire, 2025).

 

What Counts as PR for a Small Business in 2026?

 

Quick answer: PR (public relations) is attention you earn rather than buy. It includes coverage in local news, newsletters, and podcasts, mentions by partners and community groups, and a public reputation built through reviews and how you answer them. Advertising buys a spot for your message. PR persuades someone else to talk about you.

 

For a large company, PR can mean a communications team, a crisis agency, and a media database. For a local business, it's simpler: make it easy and worthwhile for other people to mention you. That matters because the agency route is expensive. The U.S. Chamber of Commerce puts the average cost of a PR firm at $3,000 to $5,000 a month (U.S. Chamber of Commerce, 2025).

 


PR

Advertising

Marketing

What it is

Earned attention from third parties

Paid placement of your message

Everything you do to attract, win, and keep customers

Who controls the message

The reporter, host, partner, or reviewer

You

Mostly you

Main cost

Time

Media spend

Varies

How people read it

As a third party's view

As a paid message

Depends on the channel

Small business example

A local news story about your teen training program

A sponsored post announcing a sale

Your website, reviews, email list, and ads working together

 

The rest of this guide covers ideas a busy owner can run without an agency, grouped by what they earn.

 

Why Does Local PR Look Different Now?

 

Quick answer: there are fewer local newspapers and reporters, more digital-only local outlets, and AI tools that lean on earned coverage. Your outlet list needs to be wider, your pitches shorter, and your stories more useful to the community.

 

The local paper isn't the only door anymore, and in many places it's closed. Medill's 2025 State of Local News report found (Medill, 2025):

 

  • 213 U.S. counties are news deserts, up from 206 the year before.

  • 1,524 more counties have only one remaining local news source.

  • About 50 million Americans have limited or no access to local news.

  • More than 300 local news startups launched over the past five years, and 80% of them are digital-only.

 

Consumers have shifted too. In BrightLocal's 2026 survey, the share of consumers using local news sites to find business recommendations fell from 48% to 29% in a year (BrightLocal, 2026).

 

So build a wider list. For most local businesses it includes:

 

  • Local TV and radio, especially morning shows that need timely segments

  • Digital-only local news sites and city or neighborhood newsletters

  • Local podcasts and community radio

  • Chamber of commerce and business association newsletters

  • Trade publications for your industry

  • Community organizations, schools, and nonprofits that publish news for members

 

Journalists still use social media to share their work. In Muck Rack's 2026 survey, Facebook ranked as the most valuable social platform for journalists (28%), followed by LinkedIn (20%).

 

The 13 PR Ideas at a Glance

 

Quick answer: the 13 ideas fall into four groups: local stories, becoming the go-to expert, partnerships and community, and reputation. Most cost little or nothing; the real cost is a few hours a month.

 

#

Idea

Group

Cost

Setup time

What it can earn

1

Pitch a community story, not a company announcement

Local stories

Free

2 hours

A local news or newsletter feature

2

Publish a small piece of local data

Local stories

Free

Half a day

Coverage, links, and citations

3

Tie expert tips to the local calendar

Local stories

Free

1 hour per pitch

Seasonal segments and quotes

4

Turn real milestones into people stories

Local stories

Free

1 hour

Business briefs and community pages

5

Answer journalist source requests

Expert

Free

15 minutes a day

Quotes in news and trade stories

6

Build a press page on your website

Expert

Free to low

2 to 3 hours

Faster yeses from reporters

7

Get booked on local podcasts, radio, and newsletters

Expert

Free

1 hour per pitch

Interviews and links

8

Co-host an event with a complementary business

Community

Low

1 to 2 weeks

Shared audiences and event listings

9

Sponsor with a story attached

Community

Low to medium

Varies

Mentions beyond a logo

10

Show up in your chamber or trade association

Community

Membership dues

Ongoing

Spotlights and speaking slots

11

Treat every review reply as public relations

Reputation

Free

15 minutes a day

Trust with every future reader

12

Turn customer stories into case stories, with permission

Reputation

Free

1 hour each

Proof reporters can check

13

Write a one-page plan for bad news

Reputation

Free

1 hour

Calm, fast responses

 

Local Story Ideas Editors Can Use (Ideas 1 to 4)

 

Quick answer: editors want stories about their community. Lead with people, a local problem, or a number that matters locally, and keep your business as the source of the story rather than its subject.

 

1. Pitch a Community Story, Not a Company Announcement

 

"We opened a second location" is a business brief at best. "A second location means 8 new jobs in Pine Hills" is a community story. The difference is who benefits.

 

That's what journalists say they want. 78% of journalists in Muck Rack's 2026 survey said a pitch feels relevant when it directly affects the community their audience belongs to. A quick test: would a neighbor care about this if they'd never heard of your business?

 

Angles that tend to work:

 

  • Hiring or training local people

  • Solving a local problem, like a flooding street or a shortage of after-school care

  • A local first, such as the first shop in town to offer a service

  • A volunteer effort with a measurable result

  • An unusual customer story, shared with the customer's permission

 

2. Publish a Small Piece of Local Data

 

Journalists list original research or data among the most valuable parts of a pitch, alongside clear relevance, access to sources, and high-resolution images (Muck Rack, 2026). You probably have data already, sitting in your booking system or job records.

 

Examples: an AC company counting emergency calls by week of summer, a pet groomer tracking how many dogs arrive with ticks each month, or a bike shop logging the most common flat-tire causes by season. Publish the finding as a short page with a simple chart, then pitch it.

 

Keep it honest. Say what the numbers cover, the time frame, and how you counted. Use totals and percentages, never customer details, and check your privacy rules if you work in health care.

 

3. Tie Expert Tips to the Local Calendar

 

Newsrooms plan around moments they know are coming: back to school, the holidays, tax season, the first heat wave, and hurricane season, which starts June 1. A short, specific tip from a local expert is easy for them to use.

 

Build a simple PR calendar. List 6 moments a year that affect your customers, then pitch a useful tip 2 to 3 weeks before each one. A roofer can offer a pre-storm checklist in May. A pediatric dentist can offer Halloween candy advice in October. A pool company can explain what to do after a tropical storm.

 

4. Turn Real Milestones Into People Stories

 

Anniversaries, expansions, and new hires are news mostly to you. Make them news for others by focusing on people. "Shop turns 20" is a brief. "The mechanic who has kept Lake Nona's cars running for 20 years" is a story.

 

Send business milestones to the business briefs or "people on the move" sections many outlets still run. Send people stories to community and features reporters.

 

How Do You Become the Source Reporters Call? (Ideas 5 to 7)

 

Quick answer: make it easy for reporters to find, quote, and check you. Answer source requests quickly, keep a press page with your bio, photos, and contact details, and say yes to local podcasts and newsletters that reach your customers.

 

5. Answer Journalist Source Requests

 

HARO (Help A Reporter Out) had a rocky 2024 under its previous owner. In April 2025, Featured.com bought it from Cision and brought it back in its original format: free for journalists and sources, with source requests delivered by email (PR Newswire, 2025). If a guide tells you HARO is gone or paid, it's out of date.

 

Tips that improve your odds:

 

  • Answer only in your area of expertise.

  • Reply fast, since reporters on deadline often choose from the first useful answers they get.

  • Lead with the useful answer in 2 to 3 sentences, then add your name, title, and business.

  • Include a link to your press page and headshot.

 

Many requests come from national outlets and blogs, so this is a steady, small bet. Budget 15 minutes a day, and don't expect every answer to be used.

 

6. Build a Press Page on Your Website

 

A reporter on deadline needs facts fast. Put these on one page at a simple address like /press:

 

  • A 100-word description of your business

  • The owner's bio and a high-resolution headshot

  • 5 to 10 high-resolution photos of your team, space, and work

  • Logo files

  • Key facts: founding year, locations, service area, and team size

  • Links to past coverage

  • A direct email and phone number for media questions

 

High-resolution images are one of the four pitch elements journalists value most in Muck Rack's 2026 survey. A press page lets you link to them instead of stuffing attachments into an email.

 

7. Get Booked on Local Podcasts, Radio, and Newsletters

 

Pitch hosts the way you'd pitch a reporter: short, specific, and useful. Offer 3 topics you can speak to, each with a clear takeaway for their audience. Medill counted more than 300 local news startups in five years, most of them digital-only, so there are more small outlets to pitch than a newspaper-only list would show.

 

For newsletters, offer a tip or a story, not an ad. If the writer wants a paid placement instead, that's advertising, and it's a separate decision.

 

three men standing together, one is the interviewee and the others are the cameraman and host

Partnership and Community Ideas That Earn Attention (Ideas 8 to 10)

 

Quick answer: partner with businesses and groups your customers already trust. Co-hosted events, sponsorships with a real story, and active membership in local associations create mentions, links, and introductions that are hard to buy.

 

8. Co-Host an Event With a Complementary Business

 

Pick a partner that serves the same customers without competing. A salon and a boutique can host a back-to-school style night. A landscaper and a garden center can run a Florida-friendly yard workshop. Each business promotes the event to its own customers, so both reach new people.

 

Submit the event to local event calendars and community newsletters, and invite the reporters on your list. Keep it free or low cost, and make the value obvious in the title.

 

9. Sponsor With a Story Attached

 

A logo on a jersey is advertising. A season-long partnership where your team runs a free clinic, or where each home run funds a scholarship, is a story. Ask the organization to feature the partnership in its newsletter and on its website, and share photos from real moments.

 

If you give free products or services to local creators in exchange for posts, the FTC expects them to clearly disclose that relationship (FTC, 2019). A clear "#ad" or "sponsored" label protects both of you.

 

10. Show Up in Your Chamber or Trade Association

 

Membership alone does little. Showing up does. Speak at a lunch, join a committee, host a mixer, or write a tip for the member newsletter. Member directories and event pages often link to your website, and association newsletters reach local business owners and community leaders.

 

Trade associations work the same way for your industry. They can put your name in front of trade press and other businesses that refer work.

 

How Do Reviews Work as PR? (Ideas 11 and 12)

 

Quick answer: reviews are the most-read public coverage most local businesses will ever get. Replying to every review in your own words is PR with a daily audience, and customer stories shared with permission give reporters proof they can check.

 

11. Treat Every Review Reply as Public Relations

 

A news story might run once. Your reviews are read every day. BrightLocal's 2026 survey found (BrightLocal, 2026):

 

  • 97% of consumers read reviews for local businesses.

  • 80% are more likely to use a business that responds to all of its reviews.

  • 42% are unlikely to use a business that ignores its reviews.

  • Generic or templated replies put off 50% of consumers.

  • 19% expect a reply the same day they post a review.

 

Write each reply for the next customer who reads it. Thank people for specific things. Answer complaints calmly, once, and move the details offline. Reviews also shape what AI tools say about you, and our guide on whether reviews affect AI recommendations covers how that works and which review tactics break the rules.

 

woman giving coffee to another woman customer with a smile

12. Turn Customer Stories Into Case Stories, With Permission

 

A reporter can't quote "our customers love us." They can interview a named customer who agreed to talk. Each quarter, ask 3 happy customers whether they'd share their story and be available if a reporter calls.

 

Write short before-and-after stories for your website with their approval. Never post a customer's details without written permission, and in health, legal, and financial fields, check your professional rules first.

 

What Should You Do When the News Is Bad? (Idea 13)

 

Quick answer: write a one-page plan before you need it: who speaks for the business, how fast you respond, what you'll say first, and where updates go. A calm, fast, honest response protects more reputation than a good campaign builds.

 

13. Write a One-Page Plan for Bad News

 

Bad news comes in predictable shapes: a wave of negative reviews, a service failure, an employee incident, a storm closure, or a complaint that spreads online. Your one-page plan should answer five questions:

 

  1. Who responds? One person speaks for the business. Everyone else points to that person.

  2. How fast? Same day for public complaints. Silence lets others tell the story for you.

  3. What do you say first? Acknowledge what happened, say what you're doing about it, and give a way to reach you directly.

  4. Where do updates go? Your Google Business Profile, a banner on your website, and your main social account.

  5. What won't you do? Argue in public, delete fair criticism, or pressure reviewers. The FTC's 2024 rule on reviews prohibits suppressing reviews through threats or intimidation (FTC, 2024).

 

Keep the plan where the whole team can find it. You'll write a better first statement at a quiet desk than in the middle of a bad day.

 

How Do You Pitch Local Media in Under 200 Words?

 

Quick answer: send one reporter one short, personal email: a specific subject line, why it matters to their audience, the key fact or number, who's available to talk, and where to find photos. Journalists in Muck Rack's 2026 survey value relevance above everything else.

 

Muck Rack's 2026 survey of 897 journalists found that 88% immediately disregard pitches that miss their beat. According to The PR Net's summary of the report, journalists prefer one-to-one email pitches under 200 words, sent before noon, with one timely follow-up (The PR Net, 2026).

 

Before you write, read the reporter's last 5 stories. Then build the pitch from these parts:

 

  • Subject line: the story in plain words, with the neighborhood or city in it.

  • First line: why you're writing to this reporter, based on something they covered.

  • The story: 2 sentences on what happened and who it helps.

  • The proof: one number or fact they can check.

  • Who can talk: names, roles, and when they're free.

  • Visuals: a link to photos on your press page, not attachments.

 

Here's how that looks in practice. The business, people, and details are illustrative.

 

Sample pitch subject: A Pine Hills bakery is training 12 teens for their first jobs

 

Sample pitch body: Hi Dana, I saw your June story on summer jobs for Orlando teens, so I thought this might fit your beat. This summer, our bakery in Pine Hills is running a free 6-week training program for 12 local teens, covering food safety, customer service, and managing a first paycheck. Eight teens from last year's group now work part time in the neighborhood. Our owner and two of this year's trainees can talk any weekday morning, and you're welcome to visit during a Saturday shift. High-resolution photos are on our press page at [your website]/press. Thanks, [Name], [Business], [Phone].

 

That pitch runs about 100 words. If you don't hear back in 3 to 5 business days, send one short follow-up with something new, such as a photo or a date. Then move on to the next reporter on your list.

 

Do Press Releases Still Work for Small Businesses?

 

Quick answer: as a mass email or a paid wire blast, rarely for local coverage. As a clear, factual page on your own website that reporters and AI tools can find and check, yes. Write one when the news is real, post it on your press page, and pitch the story personally.

 

Journalists ask for one-to-one pitches, not blasts. A press release still has a job, though: it's the official record of your news, with the facts in one place.

 

AI tools treat releases unevenly. Muck Rack's tracking found press releases made up about 1.2% of AI citations in July 2025 and about 6% in December 2025. By its May 2026 update, the share had fallen back toward the lower level, mainly because ChatGPT cited releases less (National Newspaper Association, 2026). Muck Rack also reported that releases with more statistics, bullet points, and plain, objective sentences were cited at higher rates.

 

If you write one, keep it short and structured:

 

  1. A headline that states the news.

  2. A first paragraph that answers who, what, where, and when.

  3. One quote from a real person that adds a view, not a slogan.

  4. Key facts in bullets.

  5. A media contact with a direct email and phone number.

 

Post it on your press page first. Pay for wire distribution only if you have a specific reason, like a story that matters to a trade audience across several states.

 

How Does PR Help You Show Up in AI Answers?

 

Quick answer: AI tools like ChatGPT and Perplexity cite mostly non-paid sources, and journalism makes up a large share of them. Local coverage, association pages, and review sites that mention you give these tools independent evidence that you exist and do good work.

 

Muck Rack's "What Is AI Reading?" research analyzed more than 1 million links cited by AI tools. In July 2025, more than 95% came from non-paid sources and more than 27% were journalistic (PRSA, 2025). The December 2025 update found about 94% non-paid, 82% earned media, and journalism at roughly 20% to 30% of citations (Muck Rack, 2025).

 

One finding is useful for a small business. Across the brands Muck Rack analyzed, only 2% of the journalists pitched most often were also among those AI tools cited most for that brand. Big-name outlets aren't the only ones that count. Niche, local, and trade sources that cover your field can matter more.

 

Consumers are using these tools for local choices, too. BrightLocal found 45% of consumers used ChatGPT or other AI tools for local business recommendations in 2026, up from 6% a year earlier. Our guide on how marketing agencies get cited by AI explains the same two-part approach for any local business: clear answers on your own pages and proof from other sites.

 

Keep expectations realistic. Muck Rack sells AI visibility tools, and most of its data covers larger brands. One local story won't change what an AI tool says about you. A steady record of mentions over a year can help.

 

How Do You Measure Small Business PR Without Expensive Tools?

 

Quick answer: track mentions with Google Alerts and ask every new customer how they heard about you. Watch referral visits and searches for your business name in free Google tools, keep a simple PR log, and judge PR by the quarter, not the week.

 

What to track

Free tool

What progress looks like

Mentions of your business name

Google Alerts

A few new mentions each quarter

Visits from coverage

Google Analytics referral traffic

A bump in the week a story runs

Searches for your business name

Google Search Console

Branded searches trending up over quarters

Customers who saw coverage

"How did you hear about us?" on calls and forms

Named mentions in your lead log

Pitches and results

A spreadsheet PR log

A rising reply rate as you learn what works

Public reputation

Your Google Business Profile

Recent reviews and a reply to every one

 

The PR log needs five columns: date, outlet, contact, story pitched, and result. After a quarter, you'll see which angles and outlets respond. That's worth more than any single placement.

 

A 90-Day Local PR Plan

 

Quick answer: spend the first month building the base: a media list, a press page, and a review reply habit. Spend the second pitching two stories and answering source requests, and the third running one partnership and reviewing what worked.

 

When

Task

Time

Weeks 1 to 2

Build a list of 15 to 25 local reporters, editors, newsletter writers, and podcast hosts who cover your area or field

3 hours

Weeks 1 to 2

Build your press page

2 to 3 hours

Weeks 1 to 2

Start replying to every review in your own words

15 minutes a day

Weeks 3 to 4

Sign up for HARO and answer 2 to 3 relevant requests a week

15 minutes a day

Weeks 3 to 6

Pull one small local data point from your records and publish it

Half a day

Weeks 5 to 8

Pitch 2 stories, one data story and one community story, to 3 to 5 people each

2 hours per story

Weeks 7 to 10

Plan one co-hosted event or sponsorship with a story attached

4 to 6 hours

Weeks 9 to 12

Write your bad news plan and pitch one seasonal tip for next quarter

2 hours

Week 12

Review your PR log: what got replies, what ran, and what brought customers

1 hour

 

Frequently Asked Questions

 

Quick answer: free publicity comes from useful local stories and expert quotes, and most small businesses don't need an agency to start. HARO is free again, and PR differs from marketing because someone else tells your story.

 

How can a small business get free publicity?

 

Give local outlets a story that helps their audience: a community effort, a small piece of local data, or a timely expert tip. Pitch one reporter at a time in a short email, answer journalist requests through free services like HARO, and get involved with local partners and associations. Reply to every review, too, since reviews are public coverage customers read every day.

 

What are examples of PR for a small business?

 

Examples include a news story about your program training local teens, a quote from you in a seasonal safety article, and a guest spot on a local podcast. A co-hosted event with a neighboring business, a member spotlight in your chamber newsletter, and thoughtful replies to your reviews count too. Each is attention earned from someone else, not a placement you bought.

 

How much does PR cost for a small business?

 

Doing it yourself mostly costs time: a few hours a month for pitching, a press page, and review replies. Hiring out costs more. The U.S. Chamber of Commerce puts the average PR firm at $3,000 to $5,000 a month. Many small businesses start on their own, learn which stories land, and bring in help later for specific projects.

 

Is HARO still free in 2026?

 

Yes. Featured.com bought HARO from Cision in April 2025 and relaunched it as free for both journalists and sources, supported by newsletter ads, with source requests sent by email. Older guides that describe HARO as shut down or paid are out of date. Answer only requests in your expertise, reply quickly, and lead with a useful 2 to 3 sentence answer.

 

Do small businesses need a PR agency?

 

Not to start. Most local PR ideas, such as community stories, expert tips, partnerships, and review replies, need time and consistency more than contacts. An agency can make sense for a crisis, a major launch, or regional or trade coverage beyond your local area. Before hiring one, run a few months of your own pitching so you can judge their results.

 

What's the difference between PR and marketing?

 

Marketing covers everything you do to attract, win, and keep customers, including your website, ads, email, and reviews. PR is the part focused on earned attention: getting reporters, hosts, partners, and customers to talk about you. With advertising, you control the message because you paid for it. With PR, someone else tells the story, which is why readers trust it more.

 

Be the Local Story Worth Telling

 

Quick answer: pick one community story or data point this month, build a short media list and a press page, and pitch one reporter at a time. If your website or content needs work before coverage lands, RedFork can help with that part.

 

Good PR for a small business rarely starts with a press release. It starts with something worth telling: people you trained, a problem you solved, a number only you know, or a reply that shows how you treat customers. Tell it to the right person in a few sentences, and keep doing it.

 

When a story runs, reporters and readers click through to your website, so it has to hold up. RedFork Marketing is an Orlando agency at 924 N Magnolia Ave, Suite 202, founded in 2014. We've helped more than 800 businesses grow, built more than 500 websites, completed 134 projects through the Wix Marketplace, and hold a 4.9 rating. RedFork is Wix Certified. Our Pro Marketing plan covers SEO, content, ads, and design: the website, press page, and content that give coverage somewhere credible to land. When you request pricing from RedFork, bring one story idea and your current website, and we'll talk through what it needs to support the attention you're after.

 

Sources and Methodology

 

Quick answer: this guide draws on Muck Rack's 2026 State of Journalism survey and its What Is AI Reading? research, Medill's 2025 State of Local News report, BrightLocal's 2026 Local Consumer Review Survey, the FTC, and the U.S. Chamber of Commerce, all checked on September 30, 2026.

  • The FTC notes here are general information, not legal advice.

 

References

 

  1. Muck Rack, "State of Journalism 2026" (survey of 897 journalists), via GlobeNewswire, March 19, 2026. https://www.globenewswire.com/news-release/2026/03/19/3259178/0/en/muck-rack-s-2026-state-of-journalism-report-finds-82-of-journalists-use-ai.html

  2. The PR Net, "Muck Rack Launches Its State of Journalism 2026 Report," 2026. https://theprnet.com/news/43828

  3. Medill Local News Initiative, Northwestern University, "News deserts hit new high and 50 million have limited access to local news, study finds," October 2025. https://www.medill.northwestern.edu/news/2025/news-deserts-hit-new-high-and-50-million-have-limited-access-to-local-news-study-finds.html

  4. BrightLocal, "Local Consumer Review Survey 2026," February 2026. https://www.brightlocal.com/research/local-consumer-review-survey/

  5. PRSA, "News Articles, and Who They Quote, Influence AI-Generated Content, Study Finds" (Muck Rack July 2025 findings), July 2025. https://prsay.prsa.org/2025/07/28/news-articles-and-who-they-quote-influence-ai-generated-content-study-finds/

  6. Muck Rack, "Generative Pulse Summit recap" (December 2025 What Is AI Reading? findings), December 2025. https://muckrack.com/blog/generative-pulse-summit-recap

  7. National Newspaper Association, "What is AI actually reading: the importance of journalism and earned media" (Muck Rack May 2026 findings), June 2026. https://nna.org/what-is-ai-actually-reading-the-importance-of-journalism-and-earned-media

  8. Featured.com via PR Newswire, "Featured.com Acquires Help A Reporter Out (HARO) from Cision," April 16, 2025. https://www.prnewswire.com/news-releases/featuredcom-acquires-help-a-reporter-out-haro-from-cision-302428717.html

  9. U.S. Chamber of Commerce, "4 Affordable PR Strategies for Small Businesses," December 2025. https://www.uschamber.com/co/grow/marketing/small-business-pr-strategies

  10. Federal Trade Commission, "Disclosures 101: New FTC resources for social media influencers," November 2019. https://www.ftc.gov/business-guidance/blog/2019/11/disclosures-101-new-ftc-resources-social-media-influencers

  11. Federal Trade Commission, "Federal Trade Commission Announces Final Rule Banning Fake Reviews and Testimonials," August 2024. https://www.ftc.gov/news-events/news/press-releases/2024/08/federal-trade-commission-announces-final-rule-banning-fake-reviews-testimonials


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